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地址
Shanghai, SH, CN
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Travel Retail - Retail Education Senior Executive, Shiseido

国家/地区 : 中国 中国

省份 : 上海

城市 : Shanghai

类别 : 零售

合同类别 : 正式员工

工作性质 : 全职

职位描述

Shiseido Travel Retail Asia Pacific is looking for a Retail Education Senior Executive for both our prestige skincare brand Shiseido and Elixir. This position is based in Shanghai, China. As a key member of the Travel Retail team, you will be responsible to execute and support the Brand's education strategy, to deliver PRC consumer-centric retail training for our beauty consultants, promoters, and generic staff (GS) for China retailers.
Training Responsibilities:
- Develop and execute retail training plans in accordance with marketing launches and sales strategies
- In collaboration with the Retail Education Manager, support the customization, translation and preparation of training materials to suit TR environment.
- Conduct initial & seasonal training for Beauty Consultants, promoters and generic staff
- Organize, design and facilitate in annual BA seminar
- Work with Education Manager to evaluate and analyse service, retail related reports and development of action plans
- Together with the Retail Education Manager, develop and lead the execution of specialized training programs and activities that elevate product knowledge and build Beauty Consultants capabilities that drive Retail Excellence
- Follow up with in-store/counter coaching to ensure consistency of service delivery, grooming and achievement of sales goals
- Provide input to Retail team regarding reward and incentive plans for Beauty Consultants to support motivational / recognition programs
- Provide feedback to different functions to ensure effective training follow-up after-market visits
- Manage all logistics around training sessions directly with the operators
- Work closely with Education Manager to ensure all training and travel expenses are within budgets
Event Responsibilities:
- Collaborate with Sales and Marketing in planning, executing and fronting consumer workshops and events, as well as managing social media/press events
- Manage and run on counter events with Beauty Consultants to impart beauty tips and techniques to consumers
- Train and prepare Beauty Consultants and promoters to support events/workshops to achieve sales targets

职位要求

- Bachelor's Degree in any related discipline
- Minimum 3 years of relevant working experience and preferably coming from/or a similar industry
- Independent team player with a passion for education
- Good skincare and makeup techniques
- Strong presentation skills
- Strong command of spoken and written in English and Mandarin (Putonghua) is required, for classroom/event presentations and translations into Simplified Chinese
- Strong communication skills, highly organized, meticulous and attentive to details
- Proficient in Microsoft Office especially PowerPoint
- Ability to organize and manage independent travelling to Greater China
- Frequent travelling is required (at least 50%)
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