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CRM Assistant Manager - Corp Cdo

国家/地区 : 中国

省份 : 上海

城市 : Shanghai

类别 : 贸易销售

合同类别 : 正式员工

工作性质 : 全职

职位描述

Responsibilities
-Enriching
the CRM program by developing, planning and implementation of brand CRM
campaigns to deliver high levels of engagement, help understand brand's needs,
drive value creation, improve CRM performance and maximize consumer lifetime
value with brand.
-CRM
Action Plan & Management
-On-going
execution and monitor of CRM programs and results.
-Support
Corp CRM manager to coordinate with project team to develop CRM related tools.
-Ensure
the operational implementation and execution of CRM campaigns with brands.
-Release
monthly CRM KPIs and analysis by brand/division on demand.
-Consumer
journey management program
-Develop
short / mid-term strategy and action plan to build seamless and consistent
client experience throughout all touch points.
-Work
with internal team and media, social, EC team to develop/support full consumer jounrney
management program.

Job Requirements
-Bachelor
degree or above
-2
~ 3 years working experience in cosmetics industry, specialized in CRM /
digital marketing. Database related technical expertise and experience is
preferred
-Applied
analytics sensibility with proven ability to make profitable decisions based on
data
-Excellent
communication skills and relationship management skills
-Adaptable
to change and uncertainty with the flexibility to work in a fast-paced,
start-up, and multicultural environment
-Hands
on experience and proficiency in CRM and business intelligence tools
-Statistical
and familiar with data-mining models and tools
-Highly
self-motivated, analytical, with sharp attention to detail
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