Client Advisor - Guangzhou
合同类别 :正式员工
工作性质 :全职
公司简介 - TIFFANY & CO
Work with store team to achieve sales goals, maintain highest level of customer service, enhance customer relationship, and ensure flawless retail operations execution.
职位描述
Sales Target Achievement
- Achieve or exceed individual sales plan to support store meet monthly/annual sales plan.
- Utilize exemplary selling skills to effectively identify customer needs and close sales.
- Deliver customer service excellence through words and actions; Engage every customer in an interaction that results in the highest level of customer satisfaction.
- Positively contribute to store's delivery of the Tiffany experience and Tiffany brand promise.
- Independently resolve all customer issues up to the maximum level permitted under the established Retail guidelines.
- Build client relationships by capturing and utilizing client data and engaging in other strategic developmental activities.
- Utilize client development resources provided by the company to maximize sales potential.
- Ensure all day-to-day activities adhere to key retail strategies and current initiatives in order to drive the success of the business.
- Maintain security standards within the store to ensure safety of customers and colleagues.
- Maintain execution of visual directives and display standards on the sales floor.
- Remain current on all company updates and complete provided training courses to ensure compliance with company policy changes.
- Work as a team partner with colleagues to ensure customer satisfaction and contribute to a positive store environment.