×
新闻
最新消息
香奈儿传记作者为“迪奥小姐”撰写的新书发布:这是一个关于勇气与时装的故事
财报分析 | 新款手袋受追捧,Gucci前三季度收入大涨29%
早报 | LACOSTE在中国举办首场里程碑式大型活动;Balenciaga成最受欢迎的奢侈品牌
突发 | Burberry任命新CEO,来自Versace
深度 | 美邦走自己的路
茑屋书店母公司联合高岛屋成立合资公司,提供艺术中介、门店拓展及经营业务
美国互联网租衣平台 Rent the Runway 披露IPO最新估值:13亿美元
太平鸟发布第三季度财报,营业收入同比增长约4%
深度 | FILA突然失速
早报 | Gucci前三季度收入大涨29%;维密与Stella McCartney合作
Chanel 旗下高级工坊的“新家”落成在即,年底将举办大秀
早报 | 爱马仕蝉联最保值的奢侈品手袋;Lancel上半年收入大涨逾36%
英国高端百货 Selfridge 或被卡塔尔投资局收购,后者拥有哈罗德百货和巴黎春天百货
深度|做品牌,要学“百达翡丽”!
意大利OTB集团加入Aura区块链联盟,成为LVMH、卡地亚、普拉达后的第四位创始成员
特写 |露营热潮下,CHUMS、Snow Peak、Nordisk 三大国际品牌加速布局中国市场
突发 | 传历峰有意把Net-a-Porter卖给Farfetch
传Fendi将与卡戴珊紧身衣品牌Skims合作
深度 | 巴黎世家与辛普森一家对时尚行业IP合作有何启示?
早报 | Clarks去年亏损近9000万英镑,Ferragamo挖角Tiffany和LVMH前高管
路易威登出版小说:讲述品牌创始人的创业故事
突发 | Chanel热门手袋将限购
地址
Shanghai, Shanghai Shi, CN
分享至
字体大小
aA+ aA-
打印
点击这里打印

Assistant Operations Manager - Data & Analytics

国家/地区 : 中国 中国

省份 : 上海

城市 : Shanghai

类别 : 生产-质检

合同类别 : 正式员工

工作性质 : 全职

职位描述

- Lead the major & minor enhancements on LIVE applications
- Lead/support new development initiatives
- Defines and reviews SLAs
and oversees performance
- Coordinates and
integrates the different contents and deliverables to ensure the overall
consistency and coherence of the designed solution
- Owner of the Incident, Problem, Service request, Change and Escalation
processes; ensuring high levels of performance in these processes, accurate
reporting and establishing service improvement activities when required incl.
service transitions to RUN partner (as applications go LIVE)
- As owner of the escalation process, takes ownership of major incidents to
ensuring co-ordination of resolving parties, effective communication to
stakeholders and post incident review (incl. root cause analysis)
- Monitor, control, and support service delivery; ensuring systems,
methodologies and procedures are in place and followed
- Champion Service and Support in projects and developing a strong
understanding of projects impacting your service area and ensuring service
impact is minimized and agreed
- Be accountable for the quality of Service and performance; ensuring
future demand from growth and projects is understood and factored into capacity
plans for all associated systems§ Drive internal and 3rd party
service review meetings covering performance, service improvements, quality,
and processes
Must have:
- Proven track record in handling outsourced Data & Analytics
"Operations" at multinational organizations in a regional role/ capacity
- Strong technical understanding of Data, BI & Analytics concepts (data
warehouses, marts, big data, reporting and visualizations) is mandatory
- Working knowledge of DevOps as a discipline
- Proven ability to direct the activity of 3rd party / Vendor
partners who are located both nearshore and offshore
- Solid understanding and prior experience with IT Service Management
- Strong communication
skills in English, both verbal and written
- High level of customer orientation (internal and external)
- Prior working experience with Microsoft BI (SQL Server, SharePoint, SSAS,
SSRS, Power BI), Informatica, Big data platforms such as Cloudera Hadoop
- Solid understanding of Google Cloud Data & Analytics tech stack will
be a big plus
§ Working knowledge of Transition methodologies
from 3rd party partners (DEV to RUN/ Business as Usual: BAU)
Job
objectives:
Deliver
IT operational excellence that ensures the day-to-day delivery of Data &
Analytics applications across the North Asia & SAPMENA region by driving continuous
improvements in the current service catalog and monitoring RUN Operations to
achieve SLAs, timely availability of the data, and mitigate risks along with
3rd party partners.
分享至
打印
点击这里打印

本网站是为时尚,奢侈品和美容行业的职业人士服务的专业网站。