Area Manager

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Sales Generation:
Plan and develop overall sales and marketing strategy and execute sales plan to deliver company’s objectives;
Explore Regional market by identifying new business opportunities and sales channels with effective sales strategies to achieve sales target, business growth and increase brand visibility;
Meet sales goals for responsible stores
Analyze available sales reports and data to determine the needs of the business and set business strategies
Setting goals for store managers, ensuring goals reflect store business goals
Support the development associates sales techniques, ensuring utilization of elevated levels of sales and service to maximize sales
Demonstrate sales leadership for staff by playing an active role on the selling floor
Collabotrate with Supervisor and Marketing to identify marketing opportunities to support sales
Develop events/incentives that will continue to grow customer base, with particular emphasis on building local market
Develop sales forecasting and strategic planning to ensure the sales, product launch and profitability of products, analyzing business developments and monitoring market trends
Prepare related reports, P & L analysis, set up commission scheme to achieve sales goal
Provide regular market analysis and reports, including regional market capacity, demand changes, industry dynamics, competition, and customer feedback
Customer Service:
Ensure all responsible stores provide the highest level of customer service
Resolve all client problems and complaints quickly and effectively
Manage all special events inclusive of collection previews, client events, sale events, etc.
Empower store managers to make decisions in the customer’s best interest that also support the company’s philosophy.

Search for appropriate locations for new retail shops or sales channel in PRC
Ensure facility maintenance, presentation and organization
Ensure deliveries are properly processed in a timely manner.
Meet inventory accuracy and shrink requirements.
Support, promote and assume responsibility for loss prevention in all areas of risk management, physical security, store cash controls, inventory management, inter-store communication.
Build and maintain good communiation with members of corporate office and other stores.

Implement and maintain all merchandising directives and ensure execution of effective merchandising strategies between all stores
Partner with logistics, merchandise teams and supervisor to ensure appropriate assortment for the store.
Ensure all responsible stores selling floor is neat, clean, organized and reflects the correct visual image at all times.
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction.
Identify and communiate product concerns in a timely manner.
Communicate inventory needs to support the business goal.

Human Resources:
Recruit, train and develop staff ensuring all positions are filled in a timely manner with qualified personnel.
Support, implement and provide follow-up for all training programs, seminars, etc.
Continually evaluate the performance of each associate and provide constant feedback to ensure results.
Resovlve all human resources issues in a timely and effective manner, partnering with HR when necsssary.
Ensuring integrity of payroll and the payroll process.
Ensure image and grooming standards are professional, reflective of the brand imange and adhered to at all times.


  • Minimum 5 years retail experience with 3 years in senior retail management role.
  • Good problem solving, decision making, planning and organizing, interpersonal, presentation and communication skills
  • Strong business acumen and awareness of market trends; knowledge of various retail sales and media channel in regional market
  • Must be self-motivated, have high multi-tasking capacity, and thrive in a fast-paced environment with a drive for continuous improvement
  • Possess a can do attitude with strong initiative, able to work under pressure and meet the deadlines
  • Good MS Office (Excel / Word / PowerPoint / Outlook) skills;
  • Excellent command in both written and spoken English and Chinese
  • Occasional travel is required